FAQ
- How can I create an account on The Spruce Beauty?
- Creating an account is simple! Click on the "Register Here" above menu or "Create Account" link, fill in the required information, and you're all set. Welcome to The Spruce Beauty community!
- What benefits come with having an account?
- With a Spruce Beauty account, you can enjoy great discounts, faster checkout, track your orders, and be the first to know about exclusive promotions and new arrivals.
- What payment methods do you accept?
- We accept a variety of secure payment methods, including major credit cards and popular online payment options.
- How do I track my order?
- Once your order has been shipped, you will receive a shipment confirmation email with a tracking number. You can track your order using the provided information.
- Do you ship internationally?
- Yes, we offer international shipping to select countries. Shipping charges for international orders are calculated at checkout.
- What is your return policy?
- Please refer to our "Refund Policy" policy for detailed information on returns, exchanges, and refunds.
- Are your beauty products cruelty-free?
- We strive to offer cruelty-free beauty products, and information on product testing is provided in the product descriptions.
- Can I modify or cancel my order after it has been placed?
- Once an order is placed, our team works quickly to process and ship it. Unfortunately, we cannot modify or cancel orders once they are confirmed. Please review your order carefully before completing the purchase.
- Do you offer gift cards?
- Yes, we do! Gift cards are available for purchase and make the perfect present for your fashion and beauty-loving friends and family. You can find them in the "Gift Cards" section.
- How do I apply a discount code?
- During the checkout process, you will find a field to enter your discount code. Input the code, click "Apply," and the discount will be reflected in your order total.
- What is your sizing chart?
- We provide sizing charts for each clothing item to help you find the perfect fit. Please refer to the specific product's sizing information, and if you have further questions, our customer support team is here to assist you.
If you have any additional questions or need further assistance, please feel free to reach out to our customer support team. We're here to help!